COMMON QUESTIONS
Everything you need to know about how Legacy is changing the way we give, track, and connect.
Everything you need to know about how Legacy is changing the way we give, track, and connect.
THE ESSENTIALS
THE ESSENTIALS
Q.
How does Legacy work?
Once you’ve signed up, you can choose the causes you care about and how much you’d like to give. Each month, one simple direct debit covers all your donations - and we take care of distributing the funds to your chosen charities. You’re in control: update, pause or tweak your donations anytime. Easy.
Q.
How does Legacy work?
Once you’ve signed up, you can choose the causes you care about and how much you’d like to give. Each month, one simple direct debit covers all your donations - and we take care of distributing the funds to your chosen charities. You’re in control; update, pause or tweak your donations anytime. Easy.
Q.
How does Legacy work?
Once you’ve signed up, you can choose the causes you care about and how much you’d like to give. Each month, one simple direct debit covers all your donations - and we take care of distributing the funds to your chosen charities. You’re in control: update, pause or tweak your donations anytime. Easy.
Q.
How does Legacy work?
Once you’ve signed up, you can choose the causes you care about and how much you’d like to give. Each month, one simple direct debit covers all your donations - and we take care of distributing the funds to your chosen charities. You’re in control: update, pause or tweak your donations anytime. Easy.
Q.
How much do you charge?
Legacy is built for good, not for gain. As a small mission-driven team, Legacy charges zero platform fees. Donors can include an optional tip to help us cover running costs. Our partners charge minimal fees: Stripe (1.2% + 20p) for processing and Charities Trust (2.5%) for disbursement. These are deducted from your giving budget—no unexpected additions.
Q.
How much do you charge?
Legacy is built for good, not for gain. As a small mission-driven team, Legacy charges zero platform fees. Donors can include an optional tip to help us cover running costs. Our partners charge minimal fees: Stripe (1.2% + 20p) for processing and Charities Trust (2.5%) for disbursement. These are deducted from your giving budget—no unexpected additions.
Q.
How much do we charge?
Legacy is built for good, not for gain. As a small mission-driven team, Legacy charges zero platform fees. Donors can include an optional tip to help us cover running costs. Our partners charge minimal fees: Stripe (1.2% + 20p) for processing and Charities Trust (2.5%) for disbursement. These are deducted from your giving budget—no unexpected additions.
Q.
How much do you charge?
Legacy is built for good, not for gain. As a small mission-driven team, Legacy charges zero platform fees. Donors can include an optional tip to help us cover running costs. Our partners charge minimal fees: Stripe (1.2% + 20p) for processing and Charities Trust (2.5%) for disbursement. These are deducted from your giving budget—no unexpected additions.
TRUST & SAFETY
TRUST & SAFETY
Q.
How is my money handled?
None of your donation ever sits in a Legacy bank account. Payments are processed by Stripe (FCA authorised) and funds go directly to Charities Trust (Registered Charity No. 327489), who distribute them to your chosen causes. Charities Trust is regulated by both HMRC and the Charity Commission.
Q.
How is my money handled?
None of your donation ever sits in a Legacy bank account. Payments are processed by Stripe (FCA authorised) and funds go directly to Charities Trust (Registered Charity No. 327489), who distribute them to your chosen causes. Charities Trust is regulated by both HMRC and the Charity Commission.
Q.
How is my money handled?
None of your donation ever sits in a Legacy bank account. Payments are processed by Stripe (FCA authorised) and funds go directly to Charities Trust (Registered Charity No. 327489), who distribute them to your chosen causes. Charities Trust is regulated by both HMRC and the Charity Commission.
Q.
How is my money handled?
None of your donation ever sits in a Legacy bank account. Payments are processed by Stripe (FCA authorised) and funds go directly to Charities Trust (Registered Charity No. 327489), who distribute them to your chosen causes. Charities Trust is regulated by both HMRC and the Charity Commission.
Q.
Is Legacy safe and trustworthy?
Your security is our top priority. All donations are processed through Stripe, one of the world’s most secure and trusted payment platforms, meaning we never touch or hold your donations. Your personal information is encrypted, GDPR-compliant, and handled with care - because your privacy matters.
Q.
Is Legacy safe and trustworthy?
Your security is our top priority. All donations are processed through Stripe, one of the world’s most secure and trusted payment platforms, meaning we never touch or hold your donations. Your personal information is encrypted, GDPR-compliant, and handled with care - because your privacy matters.
Q.
Is Legacy safe and trustworthy?
Your security is our top priority. All donations are processed through Stripe, one of the world’s most secure and trusted payment platforms, meaning we never touch or hold your donations. Your personal information is encrypted, GDPR-compliant, and handled with care - because your privacy matters.
Q.
Is Legacy safe and trustworthy?
Your security is our top priority. All donations are processed through Stripe, one of the world’s most secure and trusted payment platforms, meaning we never touch or hold your donations. Your personal information is encrypted, GDPR-compliant, and handled with care - because your privacy matters.
IMPACT & DETAILS
IMPACT & DETAILS
Q.
Why build Legacy?
Donating should be as easy and rewarding as any modern digital experience. Legacy simplifies giving - making it effortless, flexible, and transparent. With easy donation management, impact tracking, and seamless Gift Aid processing, we’re bringing philanthropy into the digital age, helping you give with confidence.
Q.
Why build Legacy?
Donating should be as easy and rewarding as any modern digital experience. Legacy simplifies giving - making it effortless, flexible, and transparent. With easy donation management, impact tracking, and seamless Gift Aid processing, we’re bringing philanthropy into the digital age, helping you give with confidence.
Q.
Why build Legacy?
Donating should be as easy and rewarding as any modern digital experience. Legacy simplifies giving - making it effortless, flexible, and transparent. With easy donation management, impact tracking, and seamless Gift Aid processing, we’re bringing philanthropy into the digital age, helping you give with confidence.
Q.
Why build Legacy?
Donating should be as easy and rewarding as any modern digital experience. Legacy simplifies giving - making it effortless, flexible, and transparent. With easy donation management, impact tracking, and seamless Gift Aid processing, we’re bringing philanthropy into the digital age, helping you give with confidence.
Q.
What is Gift Aid?
If you're a UK taxpayer, Gift Aid lets your chosen charities claim an extra 25p for every £1 you donate - at no additional cost to you. Legacy works with Charities Trust to handle Gift Aid claims on your behalf. They recover the eligible tax from HMRC and pass the extra funds directly to your charities.
Q.
What is Gift Aid?
If you're a UK taxpayer, Gift Aid lets your chosen charities claim an extra 25p for every £1 you donate - at no additional cost to you. Legacy works with Charities Trust to handle Gift Aid claims on your behalf. They recover the eligible tax from HMRC and pass the extra funds directly to your charities.
Q.
What is Gift Aid?
If you're a UK taxpayer, Gift Aid lets your chosen charities claim an extra 25p for every £1 you donate - at no additional cost to you. Legacy works with Charities Trust to handle Gift Aid claims on your behalf. They recover the eligible tax from HMRC and pass the extra funds directly to your charities.
Q.
What is Gift Aid?
If you're a UK taxpayer, Gift Aid lets your chosen charities claim an extra 25p for every £1 you donate - at no additional cost to you. Legacy works with Charities Trust to handle Gift Aid claims on your behalf. They recover the eligible tax from HMRC and pass the extra funds directly to your charities.